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Customer reviews of Derby Vehicles Ltd

At Derby Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Derby Vehicles Ltd

Derby Vehicles Ltd

All 101 customer reviews

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  • 5

    Buying a used car

    By MARGARET H on 06 March 2019 | Verified purchase

    Very friendly and helpful, can not do enough for you with no pressure selling. Cheers guys

    Reply from Derby Vehicles Ltd on 07/03/19

    Thanks Margaret. We're glad your happy.

  • 5

    Honest, fair and a pleasurable buying experience.

    By IAN H on 02 February 2019 | Verified purchase

    After may disappointing viewings of cars at various dealers I lost heart with ever finding a well presented car for my lad at a fair price. Within 10 minutes of talking to Rich, I knew this dealer was different. Straight talking, fair, honest and reasonable. All the attributes you wish for, but seldomly get. Quite simply, I wouldn’t hesitate to recommend Rich and his company. Quality cars, well prepared and well priced.

    Reply from Derby Vehicles Ltd on 07/02/19

    Thanks Ian , Great bloke to deal with.

  • 5

    Brilliant service

    By RICH E on 24 January 2019 | Verified purchase

    I would just like to thank Richard the salesman for all the help that he given me and I was very happy with my car and would definitely go back could not fault the service at all

    Reply from Derby Vehicles Ltd on 07/02/19

    Thanks Richard

  • 5

    Best experience to date of buying a car thank you!

    By VAL M on 07 November 2018 | Verified purchase

    A thoroughly professional and courteous company. I bought my vehicle over the phone after viewing the photos online. The car was delivered as promised free of charge and at the time promised!! I had several phone calls updating me on progress of servicing M O T and delivery arrangements. The vehicle arrived exactly as described and matched the service i.e. absolutely top notch. I am thrilled to bits with my purchase and wouldn't hesitate to recommend Derby Vehicles Ltd to anyone

    Reply from Derby Vehicles Ltd on 15/12/18

    Thanks for the review Val. This shows distance selling can be done with trust and no problems. Kind regards

  • 5

    simple, efficient, professional and friendly

    By JOHN S on 06 November 2018 | Verified purchase

    Efficient, friendly and knowledgeable service. Really good value vehicles in excellent condition. No nonsense dealership. Nothing too much trouble, test drives were no hassle, arranged home delivery at no extra cost.

    Reply from Derby Vehicles Ltd on 15/12/18

    Thanks John

  • 5

    BMW 1 Series 2011 Plate

    By DANIEL B on 03 November 2018 | Verified purchase

    Bought my car from them and within 72 hours it was MOT'd, serviced and delivered. Had it 24 hours now and runs lovely so far. The guy who dealt with me was really helpful, friendly and informative whilst also offering me what i felt was a very fair deal.

    Reply from Derby Vehicles Ltd on 03/11/18

    Thanks Dan, Pleasure to deal with.

  • 5

    A good experience.

    By David S on 01 October 2018 | Verified purchase

    All jobs done on time and with a friendly attitud. Thanks to all.

    Reply from Derby Vehicles Ltd on 03/11/18

    Thank you David.

  • 5

    Alfa Romeo Mito

    By LEE W on 25 September 2018 | Verified purchase

    Excellent service from, initial contact to receiving vehicle, delivered free of charge. Nothing was to much trouble and questions/queries were answered swiftly and politely. Top service from a top team.

    Reply from Derby Vehicles Ltd on 25/09/18

    Thanks Lee.

  • 5


    By GRAHAM O on 20 August 2018 | Verified purchase

    Could not have been more helpful, polite or professional. Car was even better than advertised and there was no quibble handover process with our part-exchange.

    Reply from Derby Vehicles Ltd on 21/08/18

    Thanks for your business Graham. pleasure to deal with.

  • 5

    Not a pushy salesman like most places

    By Thomas P on 31 July 2018 | Verified purchase

    Visited a couple of weeks ago after enquiring about a Seat Ibiza. The business itself is located within hatton tyres & exhaust centre, and this wasn’t clear to me straight away. But I called them back and the gent informed me that I was infact in the tight location. He pulled the car around the front for me and left it running, he let me have a look on my own, to inspect every aspect without bugging. He asked if I wanted to view the papaerwork which I did, and it all seemed in good order. I said I’d go away and come back after calling my insurance etc... I then returned on Monday the 23rd with my father so he could have a look. He was impressed and the gent let us go for a test drive, when we returned he gave me time to review my options and I then decided to buy the car on finance, which was a straight forward process once approved by the finance ageny. Overall I am very pleased with my experience of derby cars ltd and will definitely be taking my custom there in the future.

    Reply from Derby Vehicles Ltd on 21/08/18

    Thanks Thomas.