Customer reviews of Derby Vehicles Ltd

By VAL M on 07 November 2018 | Verified purchase

A thoroughly professional and courteous company. I bought my vehicle over the phone after viewing the photos online. The car was delivered as promised free of charge and at the time promised!! I had several phone calls updating me on progress of servicing M O T and delivery arrangements. The vehicle arrived exactly as described and matched the service i.e. absolutely top notch. I am thrilled to bits with my purchase and wouldn't hesitate to recommend Derby Vehicles Ltd to anyone

Reply from Derby Vehicles Ltd on 15/12/18

Thanks for the review Val. This shows distance selling can be done with trust and no problems. Kind regards

By JOHN S on 06 November 2018 | Verified purchase

Efficient, friendly and knowledgeable service. Really good value vehicles in excellent condition. No nonsense dealership. Nothing too much trouble, test drives were no hassle, arranged home delivery at no extra cost.

Reply from Derby Vehicles Ltd on 15/12/18

Thanks John

By DANIEL B on 03 November 2018 | Verified purchase

Bought my car from them and within 72 hours it was MOT'd, serviced and delivered. Had it 24 hours now and runs lovely so far. The guy who dealt with me was really helpful, friendly and informative whilst also offering me what i felt was a very fair deal.

Reply from Derby Vehicles Ltd on 03/11/18

Thanks Dan, Pleasure to deal with.

By David S on 01 October 2018 | Verified purchase

All jobs done on time and with a friendly attitud. Thanks to all.

Reply from Derby Vehicles Ltd on 03/11/18

Thank you David.

By LEE W on 25 September 2018 | Verified purchase

Excellent service from, initial contact to receiving vehicle, delivered free of charge. Nothing was to much trouble and questions/queries were answered swiftly and politely. Top service from a top team.

Reply from Derby Vehicles Ltd on 25/09/18

Thanks Lee.

By GRAHAM O on 20 August 2018 | Verified purchase

Could not have been more helpful, polite or professional. Car was even better than advertised and there was no quibble handover process with our part-exchange.

Reply from Derby Vehicles Ltd on 21/08/18

Thanks for your business Graham. pleasure to deal with.

By Thomas P on 31 July 2018 | Verified purchase

Visited a couple of weeks ago after enquiring about a Seat Ibiza. The business itself is located within hatton tyres & exhaust centre, and this wasn’t clear to me straight away. But I called them back and the gent informed me that I was infact in the tight location. He pulled the car around the front for me and left it running, he let me have a look on my own, to inspect every aspect without bugging. He asked if I wanted to view the papaerwork which I did, and it all seemed in good order. I said I’d go away and come back after calling my insurance etc... I then returned on Monday the 23rd with my father so he could have a look. He was impressed and the gent let us go for a test drive, when we returned he gave me time to review my options and I then decided to buy the car on finance, which was a straight forward process once approved by the finance ageny. Overall I am very pleased with my experience of derby cars ltd and will definitely be taking my custom there in the future.

Reply from Derby Vehicles Ltd on 21/08/18

Thanks Thomas.

By Tommy G on 25 July 2018 | Verified purchase

Great service . Car as described great free home delivery. Really nice bloke to deal with 5.star service

By DAN S on 23 July 2018 | Verified purchase

The guys at this place are amazing customer service is amazing and all ways there to help. All ways put the customer first and make sure the customer is 100% happy. Good Value for Money A**************************************

By Colleen S on 19 June 2018 | Verified purchase

Outstanding service,immaculate car,very friendly helpful staff

Reply from Derby Vehicles Ltd on 20/06/18

Thanks colleen.